Privacy Policy

1. TOPACK
1.1. The company
Topack - Indústria de Plásticos, S.A., hereinafter referred to as Topack, is a product brand of the commercial company named "Topack", with NUIT 400009902 and registered office at Avenida do Trabalho No. 826, Maputo - Mozambique.

1.2. Topack Services and Products
Topack is a group of companies dedicated to the processing of plastic materials, operating exclusively in the markets of Portuguese-speaking countries.
In addition to this unit, the Group has two further industrial units in Angola (Topack Angola - Indústria de Plásticos, Lda and Topack Embalagens - Plástico e Metal, Lda) and is also involved in joint ventures in Latin America and Europe.

The certification process of the Topack Integrated Quality and Environment Management System, in accordance with the NP EN ISO 9001 2000 standards, was completed in 2008.
Topack has implemented efforts and a work management methodology based on the highest professionalism.
Following this approach, Topack once again shows that the services it provides translate into effectiveness and quality. The Integrated Management System underlines our concern with achieving the satisfaction of our customers.
We also have an in-house laboratory where we test the quality of our products.

The group operates in four distinct areas:
  • Injection
  • Film Extrusion
  • Blow moulding
  • PET

Through the Topack website, users can view the company's commercial products. The website has no purchasing process. All commercial contact is made subsequently on a personal basis.

2. PERSONAL DATA PROTECTION POLICY
On this page we aim to inform our customers and users of the general rules for the processing of personal data, which data is collected and how it is processed by Topack. Topack undertakes to manage the personal data of its customers and users in strict compliance with the personal data protection legislation in force at any given time, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("GDPR").

This Data Protection Policy applies exclusively to the collection and processing of personal data on the Topack Mozambique, Angola and South Africa websites, for which Topack is responsible for proper processing and protection, with regard to the services and products made available to its customers/users.
 
3. PERSONAL DATA
3.1. What data is collected?
The only time user data is collected is when subscribing to the Topack Newsletter (see point 4) - the user's e-mail address is collected so that they can receive the Topack newsletter in their inbox.

3.2. What is it used for?
The e-mail address is collected solely for the purpose of sending the Topack newsletter.

3.3. How is it collected?
All this data is collected through the website and entered by the user. Topack does not collect any personal data without the user's authorisation and consent.

3.4. Who is responsible for the data?
Topack is solely responsible for the personal data collected on its websites.

3.5. How long is the data kept?
Topack will keep the personal data of its users/customers for as long as their newsletter subscription remains active or until users request otherwise.

3.6. How can you delete your data from our database?
At any time the user may delete their data from the Topack database; to do so, simply send an e-mail to topack@topack.net .
 
4. TOPACK NEWSLETTER
4.1. Content
The Topack newsletter will share with users news and information about Topack services and products, as well as news about the sector.

4.2. Newsletter Subscription
Subscription to the Topack newsletter is made through an e-mail field on the Topack website. After the field is filled in, a confirmation e-mail is sent to the user.
The newsletter is sent to users by e-mail.

4.3. Unsubscribing
At any time the user may unsubscribe from the Topack newsletter. To do so, simply click the link "If you no longer wish to receive this Newsletter click here." present in every edition of the Topack newsletter.
 
5. COOKIES
5.1. What are cookies?
Cookies / browser cookies / tracking cookies are small information files installed in the user's browser and stored on their computer when they visit a website. Cookies are used to improve the user experience and the performance of the website.

5.2. Use of cookies by Topack
By browsing the Topack website you are consenting to the use of cookies; this information is presented when the user enters the website.
Topack uses cookies to collect and store information resulting from the use of its websites. Each user is assigned an individual cookie, in order to guarantee the privacy and security of their personal data.
The use of cookies allows Topack to improve its website based on the information collected from the user's browsing. The main aim of this collection is always to improve the user experience on the Topack website, meeting their needs.

5.3. More information about cookies
For more information about the use of cookies and how you can manage your preferences, you can consult:
6. CHANGES TO THE DATA PROTECTION POLICY
Topack reserves the right to change this privacy policy at any time, with changes duly published.
Date of last update: 1 August 2018


7. CONTACTS
For any information about Topack, its services, information on the processing of personal data or any other matter, please contact us by e-mail topack@topack.net or by phone:
 
  • Mozambique (Maputo) - T: (+258) 21 400281
  • Angola (Luanda) - T: (+244) 222 290646 / (+244) 222 290862
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